UPSC EPFO FAQs 2020 – 2021: Frequently Asked Questions for EPFO EO/AO

By BYJU'S Exam Prep

Updated on: September 13th, 2023

UPSC EPFO FAQs 2020-2021 along with the answers explained here. It is rightly said that asking people the right questions, instead of telling them what to do, creates an environment where everyone yearns to do be successful. The habit of asking the question helps discover a distinctive way of thinking and the mental blocks, and in applying specific mindsets to help them achieve their goals. It is very much right in cracking any examination. So, in this post, we are sharing important Frequently Asked Questions of the UPSC EPFO exam to clear your doubts. 

UPSC EPFO FAQs 2020-2021

Since the time the notification of UPSC EPFO 2021 has released, and until now when preparation is on pace, students come up with varied doubts concerning the exam. The Commission has recently notified the time-table of UPSC EPFO 2020-21. Apart from the questions concerning the subjects, and syllabus in this article let us try and address questions that are associated with the socio-economic background of the candidate.

UPSC EPFO FAQs 2020 – 2021: Frequently Asked Questions for EPFO EO/AO Get UPSC Exams Important Updates, Study-Notes, Free PDF’s & more, Join Gradeup UPSC Telegram Group Join Now

These questions are individual-centric yet hold importance in the light of the UPSC EPFO exam. Therefore, regarded as UPSC EPFO Frequently Asked Questions. Let us address each one of them, categorized under a heading as per the UPSC EPFO EO/AO 2020 Recruitment Test notification. 

UPSC EPFO Frequently Asked Questions

Category I: UPSC EPFO exam and the posts offered

  1. What is UPSC EPFO? I have never heard of it? Explain!

Ans: Employees’ Provident Fund Organization (EPFO), an autonomous body under the Ministry of Labour and Employment, is a premier social security organization that provides social security to the working class in India. EPFO is an autonomous body under the Ministry of Labour and Employment. It has been set up under the provisions of the Employees’ Provident Funds and Miscellaneous Provisions Act, 1952. It is the largest social security organization in the world, and the primary function is to ensure social security. 

  1. Who is an Enforcement Officer (EO)/Accounts Officer (AO)?

Ans: An Accounts Officer (AO) is a desk job regarding claim settlement operation. The job role involves activation and management related to the Universal Account Numbers (UAN) accounts. As an AO, the prime focus is on sensitizing and convincing the members to be more open to digitization, so that interpersonal interface can be reduced with effective service delivery.

EO deals with compliance verification. An EO ensures that the employees associated with any firm, whether private or government, are getting the benefits of employee’s rights.

  1. How Enforcement Officer (EO) different than the Accounts officer (AO)? Are these separate posts?

Ans:  After joining the service, one gets them in rotation, meaning that Accounts Officer is a desk job and Enforcement Officer is a field job.

  1. What is the number of vacancies released for the UPSC EPFO EO/AO 2020 exam?

Ans: This year, this organization has notified 421 vacancies for the recruitment of Enforcement Officer (EO)/Accounts Officer (AO) as against 257 posts released in 2017.

  1. Who conducts the UPSC EPFO EO/AO Exam?

Ans: The Union Public Service Commission (UPSC) has been authorized to conduct the pan-India recruitment test for the same.

  1. Are the posts offered under the UPSC EPFO EO/AO gazetted?

Ans: Yes. the posts offered under the UPSC EPFO as an EO/AO are Permanent, Group’ B’, Non-Ministerial.

 7. I have missed the opportunity and could not fill the form this year. Can I apply next year?

Ans: Unlike UPSC CSE and other exams conducted by it, the notification for the EO/AO recruitment is released every two-three years, generally. The recruitment notice may or may not be released, it depends on many parameters, one of them being the vacancies created in the EPFO department. 

Category II: Salary Package and Promotions

  1. What is the payment offered to the officers after the selection?

Ans:  Level-8 in the Pay Matrix as per 7th CPC.

Entry Pay Rs. 47600/– (pre-revised PB2 Rs. 9300-34800/- Grade Pay Rs. 4800/-) Total emoluments excluding TA, HRA at the time of initial appointment will be Rs. 53312/-

 2. Is there any probation period after selection?

Ans: Yes. An officer is kept on two-year probation. And for promotions, an officer needs to appear in the departmental exams. There are five papers conducted, and it is crucial to qualify them before becoming permanent. You will know the details, once selected.

 Category III: UPSC EPFO Exam Eligibility

  1. Who can appear for the UPSC EPFO EO/AO Exam?

Ans: Any graduate can appear for this examination, provided he/she has filled the application form this year (2020).

  1. What is the minimum age to appear in the UPSC EPFO EO/AO Exam?

Ans: A candidate must be in the age group of between 21 to 30 years. Therefore, a candidate should not be younger than 21 years and not more than 30 years of age. Age relaxation is also applicable as per the government norms.

  1. I am already in a government job, and I find my interest and qualifications matching to the job profile. Can I appear?

Ans: Yes. One can apply, and UPSC has also cited some provisions in this regard such as availing ‘No Objection Certificate’ from the concerned departments/ sectors of the government.

Category IV: UPSC EPFO Exam Pattern

  1. In how many stages the UPSC EPFO EO/AO exam is conducted?

Ans: The UPSC EPFO Exam is conducted in two stages, i.e., Stage 1: Recruitment Test (Objective Type) and Stage 2: Interview. The final merit will be made considering 75:25 marks scored in Recruitment Test and Interview respectively.

  1. How many questions are asked and in what duration the exam is conducted?

Ans: The recruitment test contains 12O Qs of total of 200 marks, as per the existing trend. It might change and is at the discretion of the UPSC. But we will continue preparing for the existing trend. The duration of the Recruitment Test will be 120 minutes (2 hours).

Category V: UPSC EPFO Exam Syllabus

  1. In this examination, is there any edge to the aspirants of the UPSC CSE and State Services community?

Ans: In this examination, there is an edge for those aspirants who have been preparing for UPSC CSE. Most of the topics coincide with this examination. UPSC CSE being a prestigious examination keeps a good level of difficulty for questions. Even one has a good command over two-third of topics, then also stand a good chance. UPSC aspirants have an edge, but that should not be a reason for complacency. And this should also not be a reason for dejection among those who are not preparing for UPSC CSE. Not only UPSC, but students of every field prepare for this. There is enough time to prepare for UPSC EPFO EO/AO as the Recruitment Test is after seven months.

 Category VI: Cadre Allotment

  1. How the rank of the candidate a deciding factor for the cadre allotment?

Ans: Rank is considered for choice posting, but personal concerns are also considered, and the cadre is allotted accordingly. 

  1. Where an officer liable to be posted after the selection?

Ans: Anywhere in India. With a place, the establishments vary such as the company set-ups (whether proprietorships, private firms or governments sectors) and accordingly, cases are handled by an Enforcement Officer.  

Category VII: Desirable Qualifications

  1. I am from a humanities background, and I do not have much knowledge of the Commerce field. Can I apply?

Ans: There is no prohibition for aspirants from Science and Arts, as it is not the mandatory criteria. Many candidates do not belong to any commerce background, still, get selected. 

Indeed, they have an edge, not only in terms of knowledge that they hold, which would benefit them in the written examination but in the interview as well. Therefore, not only aspirants form Accounts or Commerce, but students of many fields get selected. The only advice would be for such candidates that put a little more effort, overcome limitations as we have enough time to prepare (the exam is in Oct 2020).

  1. I am having ‘Desirable Qualifications’ as enlisted in the UPSC EPFO notification; do I have an edge?

Ans: The desirable qualifications enlisted in the UPSC EPFO EO/AO 2020-2021 notification, do not make much difference in the final selection. Technically, many students do not fit into the desirable qualification criteria. Moreover, many candidates do not belong to any commerce background, still, get selected.

  1. I am a graduate and lack ‘Desirable Qualification’, am I eligible to apply?

Ans: Yes. The UPSC EPFO notification mentions that the minimum qualification required is graduation. Therefore, anyone possessing a Graduation degree from a recognized university or institution is eligible to apply for the examination as it is not a mandatory criterion to have a desirable qualification.

Category VIII: Ideal Strategy

  1. What should be the ideal strategy to prepare for the UPSC EPFO EO/AO exam?

Ans: Not only in this exam but in any of the exam in general, sticking to the UPSC EPFO syllabus is the key to prepare and succeed. Analyze the previous year papers and identify your Strengths, Weakness, Opportunities, and Threats in terms of topics asked in the exam. Do enough research for SWOT analysis, allocate time to the topics effectively and cover the whole syllabus. 

Alongside the syllabus coverage, it is highly recommended that Mock Tests are practised thoroughly. Overcome weak areas with consistent efforts and religious practice of the Mock Test. Remember, revision is the key to excel in any exam.  

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