What are the Main Objectives of the Consumer Protection Act?

By Priya Gupta|Updated : September 5th, 2022

The Consumer Protection Act (CPA) was implemented in 1986 to safeguard the rights and interests of consumers against any fraud or unfair practices. The main objectives of the Consumer Protection Act are to provide a mechanism for quick action on grievances, give protection to customers, etc.

Objectives of the Consumer Protection Act, 1986

The main objectives of the Consumer Protection Act, 1986 is the protection of the rights of consumers which are as follows:

  • Right to protection against unfair practices
  • Right to protection against hazardous goods
  • Right to information about quality, quantity, ingredients, standards, etc.
  • Right to access goods and services at market rates
  • Right to be heard in the special forums and councils made to address their issues

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FAQs

  • The major objectives of the Consumer Protection Act are to protect the rights of consumers and to safeguard their interests through a proper grievance redressal mechanism.

  • The main objective of the Consumer Protection Act 2019 includes the establishment of a Central Consumer Protection Authority (CCPA) to work for protecting and promoting the rights of consumers.

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