Module A- Indian Financial System | Indian Financial System – An Overview, Banking Regulation, Retail Banking, Wholesale and International Banking, Role of Money Markets, Debt Markets & Forex Market, Role and Functions of Capital Markets, SEBI, Mutual Funds & Insurance Companies, Bancassurance & IRDA, Factoring, Forfaiting Services and Off-Balance Sheet items, Risk Management, Basel Accords, CIBIL, Fair Practices Code for Debt Collection, BCSBI, Recent Developments in the Financial System |
Modules B- Functions of Banks | Banker Customer Relationship, KYC / AML / CFT norms, Bankers’ Special Relationship, Consumer Protection - COPRA, Banking Ombudsman Scheme, Payment and Collection of Cheques and Other Negotiable Instruments, Opening accounts of various types of customers, Ancillary Services, Cash Operations, Principles of lending, Working Capital Assessment and Credit Monitoring, Priority Sector Advances, Agricultural Finance, Micro, Small and Medium Enterprises, Government Sponsored Schemes, Self Help Groups, Credit Cards, Home Loans, Personal Loans, Consumer Loans, Documentation, Different Modes of Charging Securities, Types of collaterals and their characteristics, Non-Performing Assets, Financial Inclusion, Financial Literacy |
Module C- Banking Technology | Essentials of Bank Computerization, Payment Systems and Electronic Banking, Data Communication Network and EFT systems, Role of Technology Upgradation and its impact on Banks, Security Considerations, Overview of IT Act, Preventive Vigilance in Electronic Banking |
Module D- Support Services, Marketing of Banking | Services/ Products, Marketing – An Introduction, Social Marketing / Networking, Consumer Behaviour and Product, Pricing, Distribution, Channel Management, Promotion, Role of Direct Selling Agent / Direct Marketing Agent in a bank, Marketing Information Systems – a longitudinal analysis |