Module | Syllabus |
Module A- Indian Financial System | - Indian Financial System – An Overview,
- Banking Regulation,
- Retail Banking,
- Wholesale and International Banking,
- Role of Money Markets,
- Debt Markets & Forex Market,
- Role and Functions of Capital Markets,
- SEBI,
- Mutual Funds & Insurance Companies,
- Bancassurance & IRDA,
- Factoring,
- Forfaiting Services and Off-Balance Sheet items,
- Risk Management,
- Basel Accords,
- CIBIL,
- Fair Practices Code for Debt Collection,
- BCSBI,
- Recent Developments in the Financial System
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Modules B- Functions of Banks | - Banker Customer Relationship,
- KYC / AML / CFT norms,
- Bankers’ Special Relationship,
- Consumer Protection - COPRA,
- Banking Ombudsman Scheme,
- Payment and Collection of Cheques and Other Negotiable Instruments,
- Opening accounts of various types of customers,
- Ancillary Services,
- Cash Operations,
- Principles of lending,
- Working Capital Assessment and Credit Monitoring,
- Priority Sector Advances,
- Agricultural Finance,
- Micro, Small and Medium Enterprises,
- Government Sponsored Schemes,
- Self Help Groups,
- Credit Cards,
- Home Loans,
- Personal Loans,
- Consumer Loans,
- Documentation,
- Different Modes of Charging Securities,
- Types of collaterals and their characteristics,
- Non Performing Assets,
- Financial Inclusion,
- Financial Literacy
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Module C- Banking Technology | - Essentials of Bank Computerization,
- Payment Systems and Electronic Banking,
- Data Communication Network and EFT systems,
- Role of Technology Upgradation and its impact on Banks,
- Security Considerations,
- Overview of IT Act,
- Preventive Vigilance in Electronic Banking
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Module D- Support Services, Marketing of Banking | - Services/ Products,
- Marketing – An Introduction,
- Social Marketing / Networking,
- Consumer Behaviour and Product,
- Pricing,
- Distribution,
- Channel Management,
- Promotion,
- Role of Direct Selling Agent / Direct Marketing Agent in a bank,
- Marketing Information Systems – a longitudinal analysis
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