G2C Examples in India - Government to Citizen

By : Neha Dhyani

Updated : May 30, 2022, 12:37

G2C (Government to Citizen) refers to the interactions between public administration organizations and citizens. It is used to refer to one basic relationship with e-Government models. The initiative is the result of a federal organization (public administration), and citizens are the intended audience.

States like Maharashtra, Karnataka, Tamil Nadu, and Telangana are working effectively toward Government to Citizen (G2C) Projects.

State Wise Government to Citizen [G2C] Examples in India


Karnataka, on October 23rd, launched a recent project called the E-attestation program. An e-attested document proves that the document is legit and is formally verified by the attesting authority. They are devoid of fraud.

They are globally and legally recognized and can be used for long-term retention for scholarships and employment. Once the document is verified, it can be used multiple times for verification. The E-attestation is effectively adopted and is a smart initiative for the students. It is used in several departments such as Medical Services, Technical Education, Social and Tribal services, and Ayush Healthcare.

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The Maharashtra Government has come up with a new initiative called Blockchain Applications. The new project ensures providing loans to the farmers against the additional production deposited in the main ground.

Through these, farmers are going to get loans within less than a week. The outcome of such projects is very encouraging, and the deposits are multiplying soon. The Blockchain policy of the government is brewing and will be implemented immediately.

Tamil Nadu

Tamil Nadu is all set to harness the power of technologies. Computerized facial recognition attendance system to reduce the burden on teachers. Crop-pest and Nutrient deficiency Systems are helping farmers to diagnose pests and nutrient deficiency in crops. Doctors are taking a new initiative of detecting internal bleeding through radiologists.

Chatbot, another app is used to solve conversational queries of the citizens. Effective water supplies are provided in rural areas through machine learning techniques. The results of such advanced technologies are yielding promising results.

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The State government of Telangana has used RTDAI (Realtime Digital Authentication of Identity) to authenticate pensioners without the need for special hardware on the user's end. To authenticate a person, no fingerprints or iris images are required. The steps for authentication include taking a photograph of yourself through smartphones.

The software verifies personal information including demographic databases, reducing the physical involvement of authentic people. There are three steps involved in the process of authentication, including, demographics, photos, and liveness. The TSTS employs an Artificial Intelligence-based liveness check solution created by a Bengaluru start-up, as well as a Machine Learning-based demographic comparison solution.

Following a one-time registration (consent) and authentication, the user can authenticate himself from anywhere and at any time. The RTDAI seems promising and will work beneficially for disapproving duplicate Voter IDs. It will further look into the matter of welfare schemes for senior citizens.

The state government in the south, mainly Karnataka, Maharashtra, Telangana, and Tamil Nadu are working towards an innovative solution to provide improvement in the familial status and work effectively for increasing the situation of their state.

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FAQs on G2C Examples in India

Q.1. With regards to the G2C, list the examples of e-governance in India.

Examples of e-governance include the Digital India initiative, the National Portal of India, the Prime Minister of India portal, Aadhaar, filing, and payment of taxes online, digital land management systems, Common Entrance Test, etc. with regards to the G2C.

Q.2. List some of the important initiatives by the G2C in India

Some of the important initiatives by G2C in India-

  • Computerization of Land Records
  • Gyandoot
  • Bhoomi Project
  • Project "Friends" in Kerela
  • Lokvani Project in Uttar Pradesh

Q.3. Define Government to Citizen (G2C)

It refers to the relationship between the organizations and the citizens. It is considered to be one of the basic relationships of the government models.

Q.4. What is the purpose of E-governance, keeping in mind G2C?

The purpose of E-governance is to ensure speedy administration and remove corruption in the government, keeping in mind G2C.